Your Care Path

1. Intake. We learn about your needs, schedule and preferences.
2. Nurse assessment. A Registered Nurse visits your home before care begins to assess your needs and the safety of your home.
3. Plan of Care. The nurse writes your Plan of Care with you. You receive a copy, and one stays in your home.
4. Caregiver match. We assign a Certified Home Health Aide suited to your needs, and the nurse briefs them on your care.
5. Ongoing supervision. A nurse visits at least every 60 days and calls at least monthly, and updates your Plan of Care as your needs change.
6. Visit verification. Your caregiver clocks in and out electronically for every visit.

We serve adults throughout New Jersey who need support at home and whose care needs can be safely met by a home health aide working under the supervision of a registered nurse. We welcome clients who need anything from a few hours of companionship to daily personal-care assistance.

Services we provide

Personal care · Companionship · Meal support · Light housekeeping · Medication reminders · Overnight supervision and live-in care

Where we serve

e2i home care is registered to provide services throughout New Jersey. We are currently serving clients in Central New Jersey and expanding to other areas — please call us to confirm service where you live.

e2i home care is a private-pay agency and also accepts long-term care insurance. (We do not currently bill Medicare or Medicaid.) Our team is happy to explain options and help you understand the cost of care.

Care is delivered by New Jersey-certified Home Health Aides (CHHAs), supported by criminal background checks, ongoing training, and supervision by a registered nurse. As a Registered New Jersey Health Care Service Firm, e2i home care is insured and bonded.

• Your Home Health Aide is not a Nurse. The Home Health Aide is a paraprofessional who is functioning according to a written Plan of Care prepared by a Nurse Supervisor assigned to your care.
• The Home Health Aide can only do the tasks outlined on the written Plan of Care. Please do not ask them to do things that are not on the Plan of Care such as heavy cleaning, moving furniture, washing windows or turning mattresses.
• Companions are not trained or allowed to perform Personal Care services or touch the Client. Please do not ask a Companion to do Personal Care. This is for your protection.
• Please do not loan or give money, gifts or gratuity to your Home Health Aide.
• Changes in the work schedule must go through the office. Do not make private arrangements directly with your Home Health Aide.
• Visits are recorded in Verveware. Please make sure the times are correct.
• The Nurse Supervisor will visit you periodically to evaluate the Home Health Aide’s efficiency and your progress, and to discuss any issues. You may also call a Nurse Supervisor at any time to discuss your care.
• Do not attempt to hire our Home Health Aides privately. Any Home Health Aide who accepts private work can lose their certification and will be dismissed from our Agency.
• Our Home Health Aides and Nurses are NOT required to be CPR certified. Danielle’s Law requires that we call 9-1-1 in an emergency.
• If you have any problems or concerns about the performance or behavior of your Home Health Aides, please call the Agency immediately and speak with a Nurse Supervisor.

Because we provide non-medical home care, we are not able to serve individuals who require ongoing skilled nursing or medical treatment beyond the scope of a home health aide, or whose needs cannot be safely met at home. In these situations, we are glad to help point you toward more appropriate resources.

Danielle’s Law

In accordance with Danielle’s Law, employees are required to call 9-1-1 in life-threatening emergencies. As defined in the law, “life-threatening emergency means a situation in which a prudent person could reasonably believe that immediate intervention is necessary to protect the life of a person receiving services or to protect the lives of other persons in the home from an immediate threat or actual occurrence of a potentially fatal injury, impairment to bodily functions or dysfunction of a bodily organ or part.”

In compliance with this law, the Agency employees are instructed to call 9-1-1 if they feel there is an emergency in the home, regardless of the family’s wishes. Failure to call 9-1-1 in a life-threatening emergency includes monetary fines, and a health care professional, licensed or alternately authorized to provide services, may be subject to revocation of that professional license or other authorization to practice as a health care professional.

Your emergency plan

At your first assessment, your nurse prepares an emergency plan with you and reviews it at each visit. It covers how you would leave your home safely, who to contact, where your medical information and any Advance Directive are kept, and backup arrangements for oxygen or other powered equipment.

Clients who would need help in a disaster may also register with New Jersey’s Register Ready program (registerready.nj.gov); we are glad to help.

Keeping your home safe

• Keep walkways, stairs and exits clear of clutter, cords and loose rugs
• Use night lights and keep rooms well lit
• Install grab bars and non-slip mats in the bathroom
• Test smoke and carbon monoxide detectors regularly
• Keep emergency numbers next to the phone
• Store medications in their labeled containers, out of reach of children and visitors
• Never smoke or use open flames where oxygen is in use

We have a zero-tolerance policy for fraud, abuse, or unethical conduct. Please tell us if you notice:

• Services billed but not actually provided
• Anyone asking you to sign blank or inaccurate documents
• Misrepresentation of hours, tasks, or your condition
• Requests for cash payments outside your agency agreement
• Theft, exploitation, or misuse of your property
• Any behavior that seems dishonest or inappropriate

Report a concern: 609-360-6020 · care@e2ihomecare.com. Anonymous reporting is available on request. You will never be penalized for raising a concern in good faith. Read our full Fraud, Ethics & Compliance Policy.